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General

What is Klarna?

Klarna is one of the leading payment providers in Europe and a licensed bank that is fundamentally changing the payment experience for buyers and sellers. The company, founded in Sweden in 2005, enables online shoppers to handle outstanding payments immediately, later or in installments quickly, easily and securely. Klarna works with more than 130,000 retailers such as Asos, Spotify, MediaMarkt and Deutsche Bahn and currently employs more than 2,500 people in 14 countries. In 2014 Klarna took over Sofort GmbH; In 2017, Billpay GmbH was acquired. The company's investors include; Sequoia Capital, Bestseller Group, Atomico, VISA and Permira. More information can be found atwww.klarna.eu

Is it safe to shop online with Klarna?

Definitely! Shopping online couldn't be more secure than with Klarna. In a store, you can always touch and check the goods you want to buy before paying for them. We believe that online shopping should be no different. That's why Klarna purchase on account gives you the opportunity to check your goods first and pay later.

Our goal is to make shopping easier and safer - smooth. That is why we take drastic measures to protect you as a buyer against fraud and unreliable online retailers. Whenever you see the Klarna logo in an online store, you can be sure that the store is trustworthy and meets our strict requirements.

Klarna is also certified by TÜV Saarland and Trusted Shops. Certificates give you as a consumer positive indications of the quality of the services and products. The associations registered under "the TÜV" are known worldwide and the certificates promote the highest international reputation. TÜV Saarland has concentrated on customer-oriented services outside the traditional official fields of activity. Every year, TÜV Saarland ensures that our business model is serious and that Klarna offers secure payment methods through a detailed investigation.

Klarna has been a “Trusted Shops Authorized Partner” since 2011 and as an “authorized partner”, Klarna's processes are perfectly adapted to the Trusted Shops quality criteria. The Trusted Shops quality criteria are based on national and European laws that are important for online shopping. They take into account the current judgments and requirements of consumer protection organizations or go even further. Read more about the Trusted Shops seal of approval here.

In addition, Klarna Buyer Protection protects you with every purchase from Klarna. This is an agreement between you and Klarna that allows you to shop online safely. To ensure that the Buyer Protection Directive applies, you as a consumer must make the purchase from an entrepreneur. Please note that the Buyer Protection Directive only applies to payments made with Sofort if it is expressly stated on the payment method selection page in the merchant's online store.

I have more questions about my payment. Can I speak to someone from Klarna?

Yes of course! You can chat with us in the app at any time or call us on 0221 669 501 10

NIk Southern - Grace and Thorn


Getting married is both wonderful and stressful so we have decided to interview the best to help you organise your wedding without collapsing. On today’s blog post we interviewed Nik Southern, founder of the amazing flower shop Grace & Thorn and author of How not to kill your plants, a plant enthusiast bible. Keep reading to get some flower inspiration for your wedding

1. What inspired you to start Grace & Thorn?

I started Grace & Thorn 5 years ago. At the time, there wasn’t anywhere great to buy houseplants and pots and I really wanted to expand on this, as well as having the creative freedom to make and design my own bouquets!

2. Was it hard to leave your 11 years job to adventure into the world of plants?

Plants have always been a big passion in my life and after taking a Pyschometric test that came up with florist it seemed perfect! It’s always daunting starting out something new but it was definitely the right decision.

3. Tell us a little bit about the book you wrote (How Not To Kill Your Plants - £12.74 Amazon ). How was the process of writing it? Why did you decide to do it? What can we find in it?

The inspiration for this book came from all of our lovely customers who over the years have asked some pretty insane questions. I took the most commonly asked questions and set about to answer them in my own way! It’s basically your new plant bible and hopefully, will put people’s mind at rest when buying new plants! There’s a little bit of everything, care tips/styling ideas/recipes/interviews and illustrations.

4. What do you think it makes you different from other florists?

Our style definitely sets us apart from other florists. We have a very distinctive free-flowing style that focuses on textures, layers of colours and tones and plays with asymmetric shapes.


5. Do you have a favourite piece of work?

One of our my favourite projects that we’ve done was the ‘Jungle is massive’ takeover at Town Hall Hotel last year. We filled the space with plants and designed this incredible contemporary structure that offset against the more traditional space.

6. How did your relationship with fashion start?

I’ve always loved fashion and find constant inspiration from it. My first few jobs starting off were through friends that worked for fashion brands and I built on these relationships to the point where LK Bennet asked me to dress their 6 windows for the Chelsea in Bloom competition. Flowers and fashion just sit very naturally together.

7. Now, let’s talk about weddings. I'm getting married, how far in advance do I have to start thinking about flowers?

We’ve had couples come to us 2 years in advance, and also couples who have ordered from our Ready to Wear collection 2 days before the wedding. It just depends on how organised you want to be!

8. How do I choose the right flowers for me?

Do a bit of research (Pinterest is always a winner) and get a rough idea of the type of flowers and arrangements you like. If you’ve picked your venue, your colour palette and have an idea about your dress, then bring all these pictures to your florist and let them make suggestions to fit your vibe.

9. If you had to choose a flower arrangement for a couple that is about to get married and wants to have a unique wedding, which one would it be?

If you want to step away from traditional bridal flowers, have a look at our ‘Keep it Green’ ready to wear range. Think luscious greens in a multitude of textures that really celebrates foliage!

10. What kinds of flowers are on trend for weddings right now?

As flowers are so seasonal, it really depends on the time of year and the individual wedding but we do love dusky pastel roses with a pop of dark jewel tone astrantia.

11. Flowers and diamonds have been the perfect pair for proposals for a long time, which flowers do you think say ‘Would you marry me?’ best?

Think about who you’re proposing to first! For a traditional bouquet, roses will always be romantic. For something a bit more unusual, why not use ranunculus and anemones in deep rich burgundy jewel tones for a lux romantic look.



12. If you had to choose one flower for each of the following brides, which one would it be?

-Rocker Bride: Dark chocolate Cosmos

-Classic Bride: Garden Rose

-Romantic Bride: Soft pink blush double Peony

-Modern Bride: Foliage

-Fashionista Bride: Bright coloured Dahlias

A huge thanks to Nik for this interview. Aren't her flower arrangements incredible? We think so!  Also, if you liked this post, don't forget to follow us on Instagram or Facebook to stay up-to-date with our upcoming blog posts!

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